1-855-SAN RATE (726-7283)

Web Site Privacy Policy

Our Commitment To Privacy 

Our privacy policy sets out the information gathering and dissemination practices of SAN Mortgages in the use of SAN Mortgages’ website (our website, “the Website”). By using the Website, you are consenting to this privacy policy and the collection, use and disclosure of your personal information by SAN Mortgages as outlined in this privacy policy. If this privacy policy is not acceptable to you, please do not submit any of your personal information.

We may update this privacy policy from time to time and you are responsible for periodically reviewing the most current version of this privacy policy on the Website. Your continued use of the Website or submission of information will be deemed your conclusive acceptance of the updated privacy policy.

In this Privacy Policy, the phrase “Service Providers” includes, but is not limited to, any licensors, suppliers, information providers or other third parties that provide or administer, from time to time, any data, information, content, application, tool or service to SAN Mortgages.

Collecting, Using and Disclosing Information

This privacy policy describes our policies regarding the collection, use and disclosure of the personal information that we (or our Service Providers on our behalf) collect about you on the Website such as your name, address, phone number, e-mail address or payment information.

We may collect this information when you subscribe to, or sign up for, certain services, tools or features that we provide, when you register for seminars or other programs that we offer, when you fill out forms made available through the Website, when you enter a promotion or contest, when you complete a survey, when you e-mail us with general inquiries or with your comments or suggestions, when you make a purchase or otherwise in connection with your use of the Website. We will limit the personal information we collect to what we need for the purposes for which it was collected and will use such personal information for such purposes.

We may also use personal information we collect to provide you with information on our services and events that we offer and believe may be of interest to you. If we wish to use your personal information for any other purpose, we will obtain your consent before using the information.

Storing of Information and Restricting Access

We may store your personal information (in encrypted form where we believe it to be highly sensitive) in electronic databases or e-mail boxes hosted by us or our Service Providers, for periods of time and with safeguards that we believe are reasonable depending on the nature and sensitivity of the information. Access to the information is restricted in accordance with our security protocols.


Some pages on the Website use a technology called “cookies”. A cookie is a token that a server gives to your browser when you access a website and it is saved on the hard drive of your computer. Cookies are capable of storing many types of data. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand our users. This data may include the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), what browser you are using, and your IP address. A cookie cannot read data off your hard disk or read cookie files created by other sites, and it will not damage your system. You can change your privacy preferences regarding the use of cookies and similar technologies through your browser. You may set your browser to accept all cookies, block certain cookies, require your consent before a cookie is placed in your browser, or block all cookies. Blocking all cookies will affect your online experience and may prevent you from enjoying the full features offered by SAN Mortgages.

SAN Mortgages does use some cookies from trusted third-party sources to enable us to provide you with certain features on our website, for example our live chat facility which is provided, uses cookies to enable the chat software to work.

In all cases in which cookies are used, we will not collect personally identifiable information except with your permission. With most Internet browsers, you can erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored. Please refer to your browser instructions or help screen to learn more about these functions.


We and our Service Providers or partners may also use “web beacons” or clear .gifs, or similar technologies, which are small pieces of code placed on a web page to monitor the behavior and collect data about the visitors viewing a web page. Web beacons may be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page. For example, if you often visit content on SAN Mortgages about debt relief, we may use web beacons to infer your possible interest in debt relief and may deliver an ad to you related to that interest. The type of information collected might include the IP address of the computer, the web page being viewed, the date/time it was viewed, and user activity on the page. It’s important to understand that these technologies do not use personally identifiable information to make this happen but instead use anonymous identifiers within the cookies stored in your browser. We do not collect personally identifiable information through web beacons.


Our Website contains links to or integrations with other sites such as Facebook, Twitter, LinkedIn, etc., whose information practices may be different than ours. We cannot be responsible for the privacy policies and practices of other websites even if you accessed the third-party website using links from our website or you linked to our website from a third-party website. We do not have access or control over these cookies. We recommend that you check the policy of each website you visit and contact the owner or operator of such website if you have any concerns or questions.


Updated February, 2020